Customer retention falters, with some visitors unwilling to return due to their initial experience.Įach moment a visitor spends on your site should validate their decision to engage with your business, far beyond the first 11 seconds.The potential for word-of-mouth referrals takes a hit, cutting off a valuable marketing channel.It directly chips away at your business’s credibility, leading many to question its professionalism.Missing the mark on your website design has long-lasting consequences: Imagine walking into a disorganized store with products scattered around-you’d question the professionalism of the operation.
The repercussions are severe, with a notable impact on consumer opinion, business credibility and even referral potential.Ī cluttered navigation menu or a cumbersome checkout process isn’t a mere inconvenience it’s a hit to your brand’s integrity. Navigating a poorly designed website isn’t just a test of patience it’s a deal-breaker.
